Take control of product quality verification with the BIS CARE app - just tap your phone to check any item's authenticity. Enter the license number, HUID, or registration code visible on products to instantly retrieve key information including manufacturer details, license validity, approved product varieties, covered brands, and current registration status. Eliminate concerns about counterfeit goods, mark misuse, or false quality claims by using the built-in 'Complaints' feature to report issues. Submit grievances effortlessly with supporting evidence and receive a tracking number while our team resolves your concerns.
BIS CARE Key Features:
- Authenticity Verification:
- Validate ISI marks, Hallmarks, and CRS Registration marks on products by entering identification numbers for instant verification.
- Complaints Registration:
- Easily report substandard products, unauthorized mark usage, or misleading product claims through the intuitive complaint system.
- User-Friendly Interface:
- Experience seamless registration and OTP-based login for quick access to complaint submission.
User Guidance:
- Provide Evidence:
- Submit supporting documents or photos with complaints to facilitate faster resolution.
- Select Complaint Type:
- Accurately categorize your grievance from available options for proper department routing.
- Stay Informed:
- Retain your unique complaint reference number for status tracking and follow-ups.
Conclusion:
The BIS CARE app empowers consumers with product verification tools and an efficient complaint resolution system. Its intuitive design simplifies reporting substandard goods while helping maintain market quality standards. Install the app today to safeguard against counterfeit products and become an active participant in quality assurance.
