Sony addressed the near-day-long PlayStation Network (PSN) outage this past weekend, attributing it to an unspecified "operational issue" in a social media statement. The company offered no further explanation of the problem's root cause or preventative measures.
As a gesture of apology, PlayStation Plus subscribers will receive a five-day extension to their subscriptions, automatically applied to their accounts.
The outage significantly impacted gameplay, with over one-third of players unable to log in and widespread reports of server crashes.
Sony's requirement of a PSN account, even for single-player PC games, has drawn criticism, and this outage highlights those concerns.
This isn't the first major PSN disruption. The April 2011 data breach resulted in over 20 days of connectivity issues. While less severe, the recent outage has left many PS5 users dissatisfied with Sony's lack of transparency regarding the incident.