This innovative SIMANTAP PUAS application streamlines service feedback collection in PKM-Guluk Guluk Jawat, Sumenep, East Java. Designed to comply with the Indonesian Minister of Administrative Reform and Bureaucratic Reform's regulations, SIMANTAP PUAS offers two user-friendly survey methods: standard and custom questionnaires.
User feedback is securely stored in an online database, enabling the generation of comprehensive reports detailing service quality and performance. These reports, utilizing the reliable Likert scale measurement for accuracy, contribute to the calculation of the Community Satisfaction Index, providing crucial data for identifying areas needing improvement. Administrators maintain complete control over questionnaire content and can directly address user concerns. A dedicated feature allows for convenient report printing on Windows systems.
Key Features of SIMANTAP PUAS:
- Flexible Survey Options: Choose between standard and custom questionnaire modes to tailor the survey to your needs.
- Regulatory Compliance: Developed in accordance with Ministerial Regulation No. 14, ensuring adherence to established best practices.
- Centralized Data Management: An online database provides easy access and management of all collected feedback data.
- Actionable Insights: Detailed reports on key metrics (including Interval Value, Conversion Interval Value, Service Quality, and Performance Services Unit) offer actionable insights into community satisfaction levels.
- Reliable Measurement: Employs the proven Likert scale for accurate and comprehensive data collection.
- Efficient Reporting: A dedicated module allows administrators to easily print reports for internal use and distribution.
Summary:
SIMANTAP PUAS simplifies the feedback process, offering a standardized approach with its dual survey modes and regulatory compliance. The powerful reporting features, driven by the online database and Likert scale, empower management to make data-driven decisions and enhance service delivery. Download the app today and begin improving community satisfaction!
